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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ciara Schmidt

Ciara Schmidt

January 7, 2026

5  out of  5
rating by Ciara Schmidt
"Cassie was awesome helping me out over the phone with my car insurance. Explaining all the different policies and figuring out what would work best for me."
We responded:
"Ciara, Thank You for the 5 Star Review! Cassie is a wealth of insurance knowledge and I appreciate the feedback on her. Thank you for your business and joining our agency."
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Jodine King

January 6, 2026

5  out of  5
rating by Jodine King
"Ean was great to work with! He was efficient, knowledgeable, and pleasant to talk to. I definitely prefer his sales technique as a problem solver over high pressure sales. Rates were affordable so I am going to give State Farm a try."
We responded:
"Jodine, Thank You for the 5 Star Review! I am glad you were able to connect with Ean on your insurance. I agree he is a problem solver, always looking for ways to match coverage to need and at a good price. Thank you for joining our agency and for your business. "
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Zach Rowland

December 23, 2025

5  out of  5
rating by Zach Rowland
"Cassie was the bomb she really helped me find good options for my home and auto policies!"
We responded:
"Zach, I appreciate the 5 Star Review and the feedback on Cassie. She is a wealth of insurance knowledge and I am glad she was able to get you some options that met your needs. We agree she is the bomb. Thanks for your business and have a Merry Christmas. "
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Timothy Woodward

December 19, 2025

5  out of  5
rating by Timothy Woodward
"On.12/8.i switched insurance companies from Farmers to All-State. I asked them to rush the process because I was.going into open heart triple bypass surgery on rhe 12/11. I thouhht.i was sll.set. On the 11th while i was in sutgery they sent.an inspector to look at the roof and exterior of the house. When I got out 2.5.days i.saw an email from them.with a list of items that.they wanted addressed by 2/15. With the.restricions of movement and anticipated recovery time I knew that I has to do something.different.. my son recommend your agency This morning I called from the recovery center and spoke to Cassie Sherrill who dropped what she was working on was able to take care of my needs with my being to provide her the information she needed while lying on in my bed at the recovery center. She worked around the interruption of the medical stahh to make me .a very.greatful State Farm customer Thank you Cassie"
We responded:
"Timothy, Thank You for the 5 Star Review! I am glad you were able to get in touch with Cassie to get your insurance started with our office. I hope you have a quick recovery and a Merry Christmas. Give us a call if you need anything and thank you for your business. "
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Kim Cooper

December 5, 2025

5  out of  5
rating by Kim Cooper
"Cassie Sherrill did an amazing job understanding my goals and finding the policies that best fit my needs. She is prompt and professional. I highly recommend her."
We responded:
"Kim, Thank You for the 5 Star Review! Cassie is fantastic and I am happy you were able to review your insurance needs with her. Thank you for your business and have a Merry Christmas "
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Sandy Kinley

December 2, 2025

5  out of  5
rating by Sandy Kinley
"Spoke with Cassie regarding a mix up in my personal property policy. I lost an item, filed a claim, then found the item. I reported the item was found and I didn't need the check and to reinstate the coverage. I received the cancelation notice but not the reinstatement notice. Cassie had everything straightened out in about 5 minutes! She's really great to work with and knowledgeable- maybe she can have a Christmas bonus."
We responded:
"Sandy, Thank You for the 5 Star Review! I am glad you were able to connect with Cassie to get the policy items resolved. Cassie is very efficient and a great problem solver. We shall see about that bonus :). Thanks for your business and I hope you have a Merry Christmas. "
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Todd Rothmund

November 30, 2025

5  out of  5
rating by Todd Rothmund
"Working with their office has been great from getting a quote on Homeowners and auto insurance. They have saved me well over 80% from what my original insurance agent was charging me with more coverage than my original policy. State Farm insurance has proven to me in this journey to be a great choice."
We responded:
"Todd, Thank You for the 5 Star Review! I am glad you were able to review the insurance coverages with Cassie and we were able to get you better coverage at a better rate. Thank you for your business and I hope you had a Great Thanksgiving. "
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Gloria Mitchell

November 25, 2025

5  out of  5
rating by Gloria Mitchell
"Cassie Sherrill, is always helpful everytime I talked to her she takes her time and explains things. Like talking to her."
We responded:
"Gloria, Thank You for the 5 Star Review! Cassie is extremely helpful and thorough on insurance and I am so happy you were able to speak with her and get your policies started. Thank you for your business and I hope you have a Happy Thanksgiving. "
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John Stewart

November 11, 2025

5  out of  5
rating by John Stewart
"I started working with Cassie Sherrill last year in regard to transferring our home/auto insurance to St. Farm. I had too much other stuff going on so didn't follow through on this action. This year, a few days ago, I decided to get this done and reached out to Cassie again. She had maintained all of the correspondence between the two of us from last year and after updating some key information we crossed the 'finish line' today. She was so professional and timely in her responses to my questions. I would highly recommend working with her, and the office in which she works, if you are interested in making changes to your existing home and/or auto insurance. I saved over $1200 annually by making the switch!! Job well done!!"
We responded:
"John, Thank You for the 5 Star Review and the great words for Cassie! Cassie does an amazing job and is one of the most organized people I know. I am so glad you were able to connect with her on your insurance needs. Thank you for joining our agency and for your insurance business. Please let us know if there is anything you need and have a great week. "
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Olinda Martin

November 6, 2025

5  out of  5
rating by Olinda Martin
"Brandon offers superior service. He returns calls quickly and makes sure I have the best knowledge to make car and home insurance decisions. I give him my highest recommendation."
We responded:
"Olinda, Thank you for the 5 Star Review! It was a pleasure helping you yesterday and I hope you enjoy the new car. Have a great weekend and let me know if you need anything else. "
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Jacob Vogel

October 27, 2025

5  out of  5
rating by Jacob Vogel
"Mr. Ean is absolutely fenominal! He got me a better quote saving me $50, while adding more benefits and better coverage than what geico has to offer!! I have already referred and switched 3 people over to you guys! Shout out to Kaycee also, for being so polite and making things super easy and efficient!!"
We responded:
"Jacob, Thank You for the 5 Star Review. Ean is fantastic and does a great job reviewing and explaining insurance options. I am so glad he was able to get you more coverage for a lower price. Cassie is also amazing. Thank you for your business and sending people over to us to quote. I appreciate you. "
Profile photo of Greg Taylor

Greg Taylor

October 21, 2025

5  out of  5
rating by Greg Taylor
"Cassie was extremely helpful in matching us with the right products, and answering all our question. A real pleasure to work with."
We responded:
"Greg, I appreciate the 5 Star Review! Cassie is a wealth of knowledge and is always looking for insurance coverage that best meets your needs. Thank you for your business and for joining our agency."
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aspen norman

October 18, 2025

5  out of  5
rating by aspen norman
"I had the pleasure of working with Ean Hobbs to switch to State Farm Insurance for auto and renters! He was very knowledgeable, explained everything and answered all our questions! Ean has amazing customer service, so friendly it felt like chatting with a friend! 10/10 would recommend!"
We responded:
"Aspen, Thank You for the 5 Star Review. I appreciate the feedback on Ean, he is very knowledgeable with insurance and is so friendly. I am glad you had a chance to interact with him and to join our agency. Call us if you need anything and have a great week "
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maxx nehser

October 7, 2025

5  out of  5
rating by maxx nehser
"We worked with Ean at Brandon Cook State Farm. He helped us get a great rate on our homeowners insurance as well as auto insurance. Ean was friendly, personable, and knowledgeable. We are very happy with the services he provided!"
We responded:
"Maxx, Thank You for the 5 Star Review! Ean does a great job and is very friendly and knowledgeable. Plus he is entertaining in the office. I am glad you were able to connect with him on your insurance needs and to get the home policy started. Thank you for your business. "
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James S

September 30, 2025

5  out of  5
rating by James S
"I had started with State Farm and loved it but when I bought an older house with knob & tube wiring had to change insurance. Wasn’t a fan of the new insurance and their lack of communication, so I knew when this day came I was likely going to return to State Farm. I felt welcome and heard. I have to start over but I look forward to this with a new car and place to live."
We responded:
"James, Thank You for the 5 Star Review. I appreciate you giving us a chance and joining our agency. I am glad you came back and we are hear for you with whatever you need. Have a great week. "
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josh rivas

September 26, 2025

5  out of  5
rating by josh rivas
"Ean Hobbs gave amazing customer service. Saved me a few hundred a year on auto insurance. Even with adding my truck and bundling my insurance. Thanks Ean proud customer."
We responded:
"Josh, Thanks You for the 5 Star Review. I am so happy your were able to connect with Ean and get your insurance policies started. Ean prides himself on his service and I will let him know you were happy with him. Have a great weekend. "
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tien nguyen

September 24, 2025

5  out of  5
rating by tien nguyen
"Cassie Sherrill is the best agent. I am so glad to work with her. She go through and explain the auto and home policy clearly for me. I highly recommend Cassie for whoever is looking for insurances."
We responded:
"Tiffany, Thank you for the 5 Star Review! Cassie is great and does a wonderful job explaining the auto and home policies. Thanks for coming in yesterday and for joining our agency. "
Profile photo of Lauri Kennedy

Lauri Kennedy

September 24, 2025

5  out of  5
rating by Lauri Kennedy
"Great agency! Cassie and Brandon Were wonderful to work with! Very knowledgeable and helpful. Customer service is a priority. I have peace of mind with their car and home owners coverage. Best rates too!"
We responded:
"Mary, Thank You so much for the 5 Star Review! It was great to meet with you this week and you have a fantastic home. Thank you for your business. "
Profile photo of Samantha Mundy

Samantha Mundy

September 3, 2025

5  out of  5
rating by Samantha Mundy
"Cassie Sherrill has been the absolute best to work with. We went through her for our auto insurance, and when it came to opening a new business, she's the only one we even considered asking. Thanks for making it so easy to open my new business, Cassie! You are the absolute best."
We responded:
"Samantha, I appreciate the 5 Star Review! Cassie is fantastic and I am so glad you were able to connect with her to get the auto and business insurance policies. It was great to meet you at Bob's Car Show. Have a great week and thank you for your business. "
Profile photo of Leslie Valz

Leslie Valz

September 2, 2025

5  out of  5
rating by Leslie Valz
"Cassie is outstanding. They were so helpful and saved us thousands of dollars in insurance costs compared to the local insurance companies in Colville, WA."
We responded:
"Leslie, Thank You for your 5 Star Review! Cassis is outstanding and looks for all the ways we can help you save money with great insurance. Thank you for your business and have a great week. "
Profile photo of Jessica Monasmith

Jessica Monasmith

August 22, 2025

5  out of  5
rating by Jessica Monasmith
"“I had such a great experience working with Ean Hobbs at State Farm. He is professional, knowledgeable, and genuinely cares about finding the best options for his clients. What stood out the most was how patient and attentive he was in answering all my questions and making sure I understood everything clearly. It’s rare to find someone who combines expertise with such a personal touch, and Ean Hobbs really goes above and beyond. I highly recommend reaching out to them if you’re looking for insurance support."
We responded:
"Jessica, I Appreciate the 5 Star Review! Thank you for feedback on Ean. He strives to make sure everyone understands what is available and how each of your insurance coverages work. I am happy you were able to work with him and get your policies started. Thank you for joining our agency and for your business. I hope you have a great weekend. "
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Tyler Monasmith

August 22, 2025

5  out of  5
rating by Tyler Monasmith
"I had such a great experience with Ean Hobbs, he truly made getting great insurance easy. Very informative and helpful."
We responded:
"Tyler, Thank You for the 5 Star Review! Ean is fanastic and he has a great way of making the complex easy, since it feels like insurance is a language all its own. Thank you for the feedback on Ean and for your business. "
Profile photo of Barbara Burns

Barbara Burns

August 18, 2025

5  out of  5
rating by Barbara Burns
"I just switched my auto and home insurance to State Farm. Cassie saved me over 50% on my home owners insurance and I am so grateful. She made the entire process so easy and I'm so thankful I found her and State Farm!! Thank you!"
We responded:
"Barbara, Thank You for the 5 Star Review! I am so glad you were able to review your insurance needs with Cassie. She is awesome, very efficient and customer service is her top priority. Thank you for joining our office and for your business. Have a great week. "
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Jeff F. Olson

August 13, 2025

5  out of  5
rating by Jeff F. Olson
"I've now bundled 3 policies. Great discounts! Brandon is fantastic. His staff are very helpful. I've been with State Farm since 1988 and plan on staying with them."
We responded:
"Jeff , I appreciate the 5 Star Review! Thank you for the feedback and for your business. It has been great working with you. "
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Mitchell lehto

August 9, 2025

5  out of  5
rating by Mitchell lehto
"Worked with Ean and Tamei both were super helpful and answered all our questions. Walked out with a great plan at a great price."
We responded:
"Mitchell, Thank You for the 5 Star Review and the feedback on Ean and Tamei, both of them are great. I appreciate your business."